Shipping policy

If items are lost in transit, we are not responsible for replacing them. Once packages leave our hands and are dropped off at the Post Office, we are not responsible for what happens to them. We recommend upgrading shipping and adding insurance whenever possible to ensure that packages arrive or are covered in the unfortunate event of a shipping issue.

All orders are shipped within 3-5  business days, unless otherwise noted in the item description. Customers are held responsible for reading the descriptions of each item. Exceptions will not be made. The 3-5 business day turnaround time does not include shipping time, which may vary based on circumstance, political climate, postal worker availability, etc.

International Orders

Buyers are responsible for any customs and import taxes that may apply. That Clay Girl Co. is not responsible for delays due to customs.